Dealing With Difficult Workers: What You Need to Know

If you are a boss that relies on disciplinary memos to improve employees’ attitudes or performance you should know by now, it rarely works. Written warnings are often perceived by workers as the untold beginning of their discharge process. It’s not surprising that they are counter-productive. On the surface, the employee may appear as if […]

Perfect Attendance at Work

A while ago,  a client mentioned to me that   people were regularly coming to work late. He wanted this situation to change pronto because it was creating operational and economic issues for the company. He asked for suggestions besides sending warnings to the workers.   He also mentioned  that employees  always had a reason to justify […]

Find Your Place Away From the Competition

As small businesses owners find it increasingly difficult to compete in a crowded marketplace, they try to market to everyone.  Unfortunately you cannot be all things to every customer. If you are that kind of business there is another way. It’s about focusing on your uniqueness. By differentiating yourself from the competition, you are creating valuable […]

El modelo de franquicia y su Estructura Contractual

Las franquicias en Puerto Rico constituyen un modelo de negocio mediante  el cual una empresa expande sus operaciones mediante una serie de contratos permitiendo que empresarios independientes operen bajo una marca, sistema operacional y concepto comercial previamente desarrollados. Más allá del contrato de franquicia en sí, este modelo comercial integra elementos contractuales  relacionados con mercadeo, […]

Recent Studies on Small Business and Job Creation

A recent study commissioned by the Small Business Administration (SBA) reinforces previous studies that small businesses create very few jobs. Its author, researcher L. Spencer Tracy presents conclusions on who actually create jobs in the economy. With unemployment rampant in Puerto Rico, this should be evaluated by the government to determine whether incentives and other […]