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Perfect Attendance at Work

ByROBERT ALEX FLEMING

A while ago,  a client mentioned to me that   people were regularly coming to work late. He wanted this situation to change pronto because it was creating operational and economic issues for the company. He asked for suggestions besides sending warnings to the workers.   He also mentioned  that employees  always had a reason to justify the tardiness. People  who show up on time for work have to handle the same issues as those who come…

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Find Your Place Away From the Competition

ByROBERT ALEX FLEMING

As small businesses owners find it increasingly difficult to compete in a crowded marketplace, they try to market to everyone.  Unfortunately you cannot be all things to every customer. If you are that kind of business there is another way. It’s about focusing on your uniqueness. By differentiating yourself from the competition, you are creating valuable space in a very crowded marketplace. More importantly, you may begin to stop competing based on price. There is a…

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El Contrato de Franquicia en Puerto Rico

ByROBERT ALEX FLEMING

Las franquicias son métodos ampliamente utilizados para hacer negocios ya que se adaptan a una gran variedad de productos y servicios.  Como modelo de negocio, constituyen un sistema para impulsar el crecimiento de una empresa.  Son sistemas únicos en los cuales unidades separadas se conectan para impulsan el crecimiento de un negocio sumamente integrado. El caso  normativo  Franquicias Martín´s BBQ, Inc.  v.   Luis García, 2010 TSPR 71,  nos provee algunos parámetros para entender la…

Recent Studies on Small Business and Job Creation

ByROBERT ALEX FLEMING

A recent study commissioned by the Small Business Administration (SBA) reinforces previous studies that small businesses create very few jobs. Its author, researcher L. Spencer Tracy presents conclusions on who actually create jobs in the economy. With unemployment rampant in Puerto Rico, this should be evaluated by the government to determine whether incentives and other initiatives need to be redirected. For many years,  the government has emphasized  self-employment and the creation of new businesses as…

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Managing IT to Create Business Value

ByROBERT ALEX FLEMING

Every year companies waste billions of dollars in IT products and services with high expectations that do not materialize.  While IT can assist a company do new or different things-  it has no inherent value  unless it enhancing the company’s competitiveness. Well intended products and services will create value only if management focuses on expected benefits, links them  to the business strategy and governs their delivery. This is a shared responsibility that must be actively…